Telecalling Executive

IT & Information Security 6 months ago
Employment Information

Job description

Key Responsibilities:

1. Parent Interaction:
•    Connect with parents to inform them about the courses offered.
•    Answer queries and provide detailed information about program benefits.
2. Lead Conversion:
•    Follow up on leads and convert them into admissions.
•    Maintain and update the lead database regularly.
3. Fee Collection:
•    Handle fee-related inquiries from parents.
•    Ensure timely follow-ups and collections as per schedules.
4. Coordination:
•    Collaborate with the admissions team for smooth onboarding of students.
•    Communicate updates and feedback from parents to the management team.
5. Reporting:
•    Prepare daily/weekly reports on calls, inquiries, and conversions.

Requirements:
•    Excellent communication and interpersonal skills.
•    Ability to explain programs and benefits effectively.
•    Basic computer knowledge for maintaining records.
•    Motivated and target-oriented.

Perks:
•    Attractive incentives based on performance.
•    Opportunity to grow and enhance communication and sales skills.

 

Skills
Market Research Customer Feedback Integration Competitive Analysis Client Communication Leadership Team Building Creativity Customer Relationship Management (CRM) Product Knowledge
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