Job description
Role & responsibilities
Position holder will be an individual contributor
• Build and manage productive, professional relationships with clients
• Ensure clients are using and deriving benefit from IndiaMART
• Ensure products/services in clients e-catalog are accurately defined
• Maximize revenue by upselling other services and achieve
fortnightly, monthly client retention and revenue targets
• Systematic follow-up and time-bound closures
• Prompt resolution of complaints
• Daily 4-5 in person meetings (F2F) with clients onsite
Preferred candidate profile
• Application of sales techniques
• Active listening and understanding the business contexts of clients
• Good Verbal and written communication
• Ability to work independently