Client Management - Trainee

Engineering - Software & QA 6 months ago
Employment Information

Job Description

Roles and Responsibilities:

•    Coordinate project management activities, resources, equipment and information.
•    Receive and acknowledge the client’s enquiry via portal or directly.
•    Collaborate with the estimator to calculate costs and provide a quote to the client.
•    Engage with the client to get feedback or approval on the quote shared.
•    Act swiftly on job approval, managing the process from purchasing to production.
•    Send samples to the client for approval.
•    Conduct quality checks during production to prevent last-minute issues.
•    Work closely with production to confirm delivery dates and update the client.
•    Notify accounts about the delivery, follow up on invoicing, and ensure payment is received if needed.
•    Resolve any issues promptly if they arise from the client.
•    Follow up with the client regarding upcoming projects.
•    Maintain records of vouchers, invoices, payments.
•    Preparing monthly and quarterly client reporting.
•    Managing client relationship when required.

Skills & Qualifications:
•    Currently pursuing or recently completed a degree in Business, Project Management, or a related field.
•    Strong organizational and multitasking skills.
•    Excellent communication and interpersonal abilities.
•    Attention to detail and a proactive attitude.
•    Ability to work independently and as part of a team.
•    Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

 

Skills
Test Case Design Test Planning Performance Testing Requirement Analysis Technical Documentation Software Development Life Cycle (SDLC) Teamwork Technical Support Decision Making Workflow Optimization
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