Job Description: 

As a Project Coordinator with a focus on service engineering, you will be responsible for managing project schedules, resources, and timelines to ensure smooth execution and delivery. You will be closely involved with the project management team to support the overall process from initiation to completion.

Key Responsibilities:

1)    Project Management:
•    Assist in coordinating and overseeing the execution of IT projects, ensuring they are delivered on time and within scope.
•    Track project progress and resolve issues, ensuring efficient delivery of services to clients.
2)    Project Scheduling:
•    Develop and maintain project schedules, ensuring timely completion of tasks and deadlines.
•    Update and manage project timelines, tracking milestones and ensuring the project stays on track.
3)    Resource Allocation:
•    Allocate and monitor resources to ensure that all aspects of the project are adequately supported.
•    Collaborate with various teams to ensure the availability and allocation of resources (both human and technical) as per project requirements.
4)    Communication and Reporting:
•    Maintain effective communication channels with stakeholders, ensuring regular updates are provided on project status.
•    Produce reports and documentation for stakeholders to track project progress.
5)    Fast Learning and Adaptability:
•    Quickly absorb new project information and adapt to changing project requirements.
•    Learn and apply new technologies or methodologies as needed to improve project execution.
6)    Service Engineering Support:
•    Assist the service engineering team in troubleshooting and resolving technical issues.
•    Support the service delivery process by working with technical teams to meet client requirements.

Skills Required:

1)    Project Management Skills:
•    Strong organizational and multitasking skills.
•    Experience with project management software (e.g., MS Project, Jira, Trello, etc.).
2)    Resource Management:
•    Ability to allocate and manage resources efficiently.
3)    Good Communication Skills:
•    Strong written and verbal communication abilities.
•    Able to communicate complex ideas clearly to team members and stakeholders.
4)    Fast Learning and Adaptability:
•    Ability to quickly understand new processes, tools, or technologies.
5)    Technical Understanding:
•    Basic understanding of IT services and technical systems to assist service engineering teams effectively.