Job description

Key Responsibilities:

1.    Inbound Sales:
•    Handle customer inquiries and convert leads to customers to meet monthly sales target and team targets
•    Build strong relationships by understanding customer needs and providing tailored solutions
2.    Outbound Sales:
•    Make outbound calls to generate leads and drive sales.
•    Present products effectively to potential customers and secure conversions.
3.    Follow-Up & Customer Retention:
•    Ensure timely follow-ups to maintain customer interest and engagement
•    Proactively maintain a great customer rapport and work on customer retention strategies for repeat business
4.    Data & CRM Management:
•    Maintain accurate records of customer interactions and sales activities in CRM tools.

Key Skills & Qualifications:

•    Strong inside sales and customer handling and relationship management skills
•    Excellent communication skills in English, Hindi and preferably additional local languages (Telugu/Tamil/Kannada)
•    Proven sales and negotiation abilities
•    Ability to handle escalations professionally and with composure
•    Experience with CRM tools and data management
•    Ability to work in a target-driven environment
•    Quick learning ability for product knowledge