Job description
We are looking for a Tele Caller Executive to join our dynamic team. This role is ideal for someone with strong communication skills, a positive attitude, and the ability to handle both inbound and outbound calls professionally. Previous experience in telecalling or customer service is preferred.
Key Responsibilities:
• Handle inbound and outbound calls efficiently
• Answer customer inquiries and provide accurate information
• Manage customer complaints and resolve issues promptly
• Update and maintain customer databases
• Achieve monthly and quarterly targets
Supplemental Pay:
• Performance-based bonus
• Quarterly bonus based on targets
• Yearly bonus for consistent performance
Skills Required:
• Excellent verbal communication skills
• Ability to work in a team and independently
• Good knowledge of customer service principles
• Strong problem-solving abilities