Job description

Key Responsibilities:
•    Handle Inbound and Outbound Calls:
Communicate effectively with donors and beneficiaries over phone calls, primarily in Tamil.
•    Donor Support & Engagement:
Assist existing and potential donors, resolve their queries, and provide necessary information about fundraising initiatives.
•    Fundraising Assistance:
Support fundraising activities by explaining causes and campaigns to donors and encouraging contributions.
•    Data Management:
Maintain accurate records of donor interactions and update databases as required.
•    Provide Information:
Educate callers about ongoing social causes, fundraising campaigns, and donation processes.

Required Skills:
•    Fluency in Tamil (Mandatory)
•    Basic to Average English Communication Skills
•    Good Telecommunication Skills
•    Empathy & Patience in Handling Callers
•    Basic Computer Knowledge (MS Office, Data Entry)

Preferred Qualities:
•    Female candidates residing in Chennai preferred.
•    Comfortable with making outbound calls.
•    Passion for social causes and donor engagement.