Job description

Linux Server Administrator (Linux / Windows) who is familiar or interested to work with Linux Servers / Windows Servers / Mail Servers / Web Servers technical skills. Any courses/certification like RHCSA, RHCE, LAMP, CCNA, LINUX / CLOUD ADMINISTRATION Courses are preferable.
For FRESHERS (L1)
Candidate with better ENGLISH COMMUNICATION SKILLS for Voice & Non-Voice Technical Support.
* More attentive & capable of Technical and Communication training programs provided by the organization. Understand the purpose of training process and tests given during the training process on Linux, Apache, MySQL, PHP, DNS, etc.,

Responsibilities
•    Capable of understanding the training & Nature of works on Job Responsibilities.
•    Install and Configure WINDOWS/LINUX Systems and Software with troubleshooting skills.
•    Create, Manage Cloud Servers, Mail Servers, and ability to understand Cloud Technologies. (Ex: AWS, Azure, etc.)
•    Ability to understand both Technical & Sales queries by customers and analyze the system according to the requirements.
•    Perform Server Update and Maintenance on timely basis, Ensure System Backups.
•    Monitor Server Performance and Troubleshoot Errors.
•    Respond to Tickets, Mails, Customer Calls & Chats and provide immediate technical / sales resolutions to customers.
•    Remote TeamViewer configuration on POP3, IMAP & SMTP on Email Clients.
•    Microsoft Office-365 Management & Support for Level-1.
•    G-Suite Management & Support for Level-1.
•    Provide cyber security by Penetration Testing & Prevent from Hacking methodologies.
•    Manage and maintain data backup and recovery processes using Acronis backup software to ensure data integrity and availability.
•    Capable for Rotational shifts (Morning / Forenoon / Evening / Night) as its 24 X 7 organization & Adoptable for the working environment & Night Shifts.
•    Provide Technical Support and Guidance to customers after troubleshooting technical difficulties.
•    Maintain the System Security, identify threats and install / configure Software.
•    Knowledge on Shell / Bash scripting and cronjobs.
•    Strong Interpersonal and Oral/Non-Oral English Communication skills to Handle Chats & Mails.
•    To be Sincere and Honest towards the Job Responsibilities.