Sales Associate
Merchandising, Retail & eCommerce
7 months ago
Employment Information
Job description
Role & responsibilities
• Ready for Customer -Customer Interaction - Build Rapport,Understand customer's need Options. Service the customer - Offering solutions, upselling, cross selling, attachment - Accessories & RCP,Billing - Billing process, MOPs
• After Sales: Home delivery, Installation, repairs, DOA, DAP ,Returns process &Self learning - certification
• Section Ready for Customer - Behind scene,PI,SEL,Promos,Cleaniness,Displaying the products as per plano,Stock Check
Preferred candidate profile
• Education Qualification: Graduate/10+2/Diploma
• Experience: Fresher/1-2 yrs Experience
• Preferred industry: Telecom/Laptop/Home Appliances/Consumer durables
Skills
Visual Merchandising
Sales Techniques
Customer Service
E-commerce Platforms (Shopify, Magento)
Pricing Strategy
Brand Management
Retail Analytics
Vendor Relations
Promotions & Discounts
Product Assortment
Store Layout Design
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