Job description

Sales Leadership:
•    Set individual and team sales targets, monitor performance, and implement strategies to improve sales.
•    Drive sales growth through effective customer engagement, upselling, and product knowledge.
•    Lead, mentor, and develop a high-performing retail sales team to achieve sales goals and exceed customer expectations.

Customer Service:
•    Ensure outstanding customer service and a positive shopping experience, resolving any customer complaints or issues promptly.
•    Build strong customer relationships and create loyalty through personalized service.

Inventory & Visual Merchandising:
•    Monitor and manage inventory levels, ensuring stock is replenished in a timely manner.
•    Oversee visual merchandising to ensure displays are attractive, organized, and aligned with brand standards.

Sales Reporting & Analysis:
•    Prepare and analyze sales reports, tracking key performance indicators (KPIs) and trends.
•    Use sales data to identify opportunities for growth and areas needing improvement.
•    Operational Excellence:
•    Ensure adherence to store policies, procedures, and health & safety standards.
•    Maintain store cleanliness, organization, and visual standards.
•    Manage store budgets and expenses to optimize profitability.

Qualifications:
•    Education: Bachelors degree in Business, Marketing, Retail Management, or a related field (preferred).
•    Strong leadership and team management abilities.
•    Excellent communication and interpersonal skills.
•    Proven track record of meeting or exceeding sales targets. (Preferred)
•    Strong analytical skills with the ability to interpret sales data and trends.
•    Proficient in Microsoft Office and retail management software