Job description

We are looking for smart, outgoing people with:
•    Good spoken communication skills in English, Hindi and Tamil. Hindi is a must.
•    Good written communication skills in English.
•    Excellent analytical and problem solving skills
•    Ability to understand product workflow and implement the product based on client requirements
•    Ability to handle clients/end customers via email and telephone calls.
•    Experience in a customer support role for a B2B or B2C software product will be helpful but it is not mandatory if you are a quick study
•    Knowledge of Microsoft Word, Excel and Powerpoint.
•    Ability to understand and use technology including various customer support management tools.