Process Executive

Customer Success, Service & Operations 7 months ago
Employment Information

Job Description:

We are looking for a highly organized and detail-oriented Data Entry Operator to assist with data entry, research, and other administrative tasks. The ideal candidate will have strong knowledge of Microsoft Excel and Word, excellent typing and transcription skills, and the ability to handle data collection and analysis efficiently.

Key Responsibilities:
•    Enter and manage data accurately in Microsoft Excel or other similar database software.
•    Perform research and collect relevant data for reports and projects.
•    Transcribe information with speed and accuracy.
•    Assist with document formatting and editing using Microsoft Word.
•    Maintain data integrity and ensure that all records are updated and organized.
•    Provide support with general administrative duties as required.

Skills & Requirements:
•    Excellent written and oral communication skills.
•    Proficient in Microsoft Excel and Microsoft Word.
•    Fast and accurate typing skills.
•    Strong attention to detail and organizational skills.
•    Ability to handle multiple tasks and meet deadlines.

 

Skills
Customer Relationship Management (CRM) Customer Support Service Level Agreement (SLA) Management Onboarding & Training Feedback Collection & Analysis Retention Strategies Customer Satisfaction Measurement Inventory & Order Management
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