Job description

Roles & Responsibilities :

•    Understanding Client's requirement
•    Preparing project timelines with Content and Design Leads under the guidance of the Project Head
•    Coordinating a Project kick-off meeting with the Project Head to define and communicate the Project requirements
•    Ensuring coordination of the interfaces of all disciplines within e-learning Internal and external customers
•    Responsible to track project changes/updates and reporting the updated schedule to the Project Head- Daily/Weekly Basis (as per the requirement)
•    Addressing the issues coming up from the development team (both content/design) and get it clarified with the client
•    Providing suggestions to the development team during the development stage of the product to meet the business needs
•    Documenting client feedback and channeling it to the development team for action - making sure to run the development team through the requirements before they start with the implementation
•    Responsible for regular follow-up with the clients at all the touch points for on-time reviews and sign-off
•    Responsible for managing, tracking and documenting project financials like - raising the Job orders and billing of vendors
•    Escalating to the Project Head in case of any issue likely to emerge
•    Maintain Project related documents - MOMs, Project timelines, Progress Trackers (status reports), Client and SME feedback etc.
•    Need to have a good understanding of customer requirements (Analytical and problem solving skills)
•    Coordinate with internal (within team) and external customers (Clients and Vendors) for successful product development and Delivery