Job description
• Designing and developing IVR systems using programming languages and tools such as Java, C++, and VoiceXML.
• Configuring IVR systems to meet the specific requirements of an organization.
• Testing and debugging IVR systems to ensure they function correctly.
• Troubleshooting and resolving issues related to IVR systems.
• Working with other developers and stakeholders to ensure that IVR systems are integrated with other systems as required.
• Keeping up-to-date with new technologies and trends in the IVR industry.
• Creating and maintaining documentation related to IVR system development and configuration.
• Experience with IVR system development and configuration.
• Familiarity with voice and speech recognition technologies.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.