Job description

•    IT Support monitors and maintains the company computer systems, installs, and configures hardware and software.
•    Diagnosing and repairing faults, resolving network issues, and installing and configuring hardware and software.
•    Provide technical support for clients experiencing hardware, software and networking issues
•    Checking IT equipment for electrical safety. Maintaining records of software licences with Internet Security.
•    Resolving IT support requests from employees, Answering employee questions regarding computer systems.
•    Creating IT tickets via ticket-tracking software and monitoring progress of individual task.
•    Repairing and replacing equipment as necessary, Testing new technology.
•    Maintanance for Server backup, CCTV with Camera footage recorder, Bio-Metric Attendance Report, Wifi with Switch Routers and Intercom systems.