Job description
Overall Responsibility
Strategic HR Leadership:
• Execute HR strategies aligned with the overall business objectives.
• Collaborate with senior management to identify and address HR needs, challenges, and opportunities across resorts.
• Implement best practices to enhance employee engagement, retention, and productivity.
Talent Acquisition and Management:
• Oversee the recruitment and selection processes for various roles within the resorts.
• Develop talent pipelines and succession plans to ensure continuity in key positions.
• Coordinate training programs to enhance employee skills and career growth opportunities.
Employee Relations and Compliance:
• Serve as a mediator in employee disputes, ensuring fair and equitable resolutions.
• Interpret and enforce company policies and procedures in compliance with employment laws and regulations.
• Conduct investigations into HR-related issues and implement corrective actions as needed.
Performance Management:
• Implement performance evaluation systems to assess employee performance and provide constructive feedback.
• Compliance and Legal Affairs: Ensure compliance with labor laws, regulations, and corporate policies; provide guidance on employment law matters to prevent legal issues.
• Develop and monitor performance improvement plans where necessary.
• Drive a culture of continuous performance development and recognition.
HR Administration and Reporting:
• Oversee payroll, benefits administration, and HRIS (Human Resources Information Systems) across resorts.
• Prepare and present HR reports to management, providing insights and recommendations.
• Employee Engagement and Welfare
• Implement initiatives to enhance employee satisfaction, well-being, and work-life balance.
• Organize employee engagement activities, events, and recognition programs.
Qualifications and Skills:
• Proven 7 - 10 years experience in HR management, preferably in the hospitality or resort industry.
• Basic knowledge of labor laws, regulations, and HR best practices.
• Exceptional interpersonal leadership, communication, and interpersonal skills.
• Ability to multitask, prioritize, and work effectively in a dynamic environment.
• Proficiency in HRIS and other relevant software applications.
• Additional Information:
• This position requires frequent travel between resorts within the designated region.
• Flexibility in work hours may be necessary, especially during peak seasons or when addressing urgent HR matters.
• Problem-solving abilities with a focus on driving positive organizational change.
• Proficiency in HRIS (Human Resource Information Systems) and MS Office Suite.
• Demonstrated leadership skills, decision-making abilities, and a proactive approach to HR challenges.