FRONT OFFICE / RECEPTION
Food, Beverage & Hospitality
6 months ago
Employment Information
Job Description
• Handle the front desk and maintain guest records.
• Manage administrative chores and organisational tasks.
• Create a welcoming and warm environment for all guests
• Managing the reception area and ensuring the lobby is neat and tidy.
• Answering phone calls and directing them to the appropriate department and provide necessary information
• Handling incoming and outgoing mail and packages.
• Taking care of general everyday tasks like reservation, handling bookings, billing and accounts, organizing files and maintaining office supplies.
Skills
Creativity
Food Safety & Hygiene
Menu Planning
Staff Training & Development
Sales & Marketing
Multitasking
Barista & Bartending Skills
Critical Thinking & Problem-Solving
Presentation & Communication Skills
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