Job Description

 Founded in 2004, LifeCell International is India's top stem cell and tissue storage bank. We harness Cell, Genes, & Tissue Sciences to offer cutting-edge healthcare solutions, such as a97% donor match rate for stem cell transplants in India, rapid genomics testing for pregnancies &infants, advanced wound care products and cellular skin science based cosmetics.Position: Executive Customer Relationship (ECR) / Key Account Executive

Responsibilities:

1. Doctor & Hospital Relationship Management:
•    Conduct in-person monthly meetings with assigned Gynaecologists (target doctor) to promptlyaddress feedback, deliver industry updates and fortify partnership.
•    Utilise hospital staff relationships to educate and enroll potential expectant parents (target clients).
2. Key Account Management:
•    Engage in proactive education of expectant parents (target clients) through one-on-one counselling orelevator pitches about the benefits of stem cell banking.
•    Distribute educational materials during their clinic/hospital visits to stimulate interest and awareness.
•    Identify and forge partnerships with new key accounts to propel business growth.
3. Marketing Events Management:
•    Execute minimum four marketing events per month to enhance brand visibility & patient engagement.
4. Customer Relationship Management:
•    Execute Cold Calls to Arrange Presentations.
•    Collect relevant client details to facilitate professional presentations at their home, office, or hospital.
•    Deliver engaging presentations to expectant parents through various channels thereby consistently
meeting specified sales targets.
•    Deposit client funds in the company's bank account promptly.
•    Timely Delivery of Kitbox Following CRM Generation
•    Facilitate Seamless Coordination Between Client and Paramedic Team for Sample Collection
•    Provide attentive post-sales service to clients and healthcare professionals to ensure satisfaction and retention.
5. Market Intelligence:
•    Share timely insights including competitor activities & stakeholder feedback, to inform strategic
decisions and initiatives.