Counter Salesman

Sales & Business Development 7 months ago
Employment Information

Job Description: 

Customer Service Excellence
•    Greet and assist customers professionally.
•    Ensure timely and efficient service to meet customer needs.
Team Support
•    Collaborate with team members for smooth operations.
•    Assist in coordination and communication during peak hours.
Order Management
•    Process and manage customer orders efficiently.
•    Ensure accuracy in order taking and delivery.
Stock and Inventory Management
•    Maintain inventory levels and ensure stock organization.
•    Replenish items as needed to avoid shortages.
Cleanliness and Hygiene
•    Maintain hygiene standards in the dining area, kitchen, and workstations.
•    Ensure cleanliness and compliance with health regulations.
Cash Handling
•    Process transactions accurately using the POS system.
•    Handle cash securely and maintain transaction records.
Training and Mentoring
•    Assist in training new crew members.
•    Foster a positive and team-oriented work environment.
Problem Solving
•    Address and resolve customer complaints effectively.
•    Escalate unresolved issues to senior staff if needed.

Job Requirements:
Education:
•    Any undergraduate degree (UG) is preferred.
Experience:
•    Freshers are welcome to apply; no prior experience required.
Skills:
•    Strong communication and interpersonal skills.
•    Ability to work in a fast-paced environment.
•    Team player with a positive attitude.
•    Basic knowledge of cash handling and POS systems (training provided).

 

Skills
Software Development Life Cycle (SDLC) Customer Relationship Management Teamwork Technical Support Performance Metrics Decision Making Customer Retention Strategies Market Research Lead Generation Customer Relationship Management (CRM)
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