Job description

•    Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
•    Leading ongoing reviews of business processes and developing optimization strategies.
•    Staying up-to-date on the latest process and IT advancements to automate and modernize systems.
•    Conducting meetings and presentations to share ideas and findings.
•    Performing requirements analysis.
•    Documenting and communicating the results of your efforts.
•    Effectively communicating your insights and plans to cross-functional team members and management.
•    Gathering critical information from meetings with various stakeholders and producing useful reports.
•    Working closely with clients, technicians, and managerial staff.
•    Providing leadership, training, coaching, and guidance to junior staff.
•    Allocating resources and maintaining cost efficiency.
•    Ensuring solutions meet business needs and requirements.
•    Performing user acceptance testing.
•    Managing projects, developing project plans, and monitoring performance.
•    Updating, implementing, and maintaining procedures.
•    Prioritizing initiatives based on business needs and requirements.
•    Serving as a liaison between stakeholders and users.
•    Managing competing resources and priorities.
•    Monitoring deliverables and ensuring timely completion of projects.