Job description

•    Greet and receive customers in a welcoming manner and engage with them to understand their requirements.
•    Direct customers by escorting them to racks and counters.
•    Introduce various product offerings to customers and influence their buying decision.
•    Drives sales through engagement of customers and suggestive selling by building customer confidence.
•    Negotiate/close deals, understand & handle queries and complaints of the customer and address with the right solution.
•    Advise customers by providing accurate information (e.g. product name, features, making charge, stone charge etc.)
•    Provide excellent customer service (especially during peak times) and ensure customer satisfaction in each sale.
•    Inform customers about discounts and special offers.
•    Enroll maximum customers in Scheme.
•    Assist the customer when there is sales return or repair work.
•    Gather feedback from customers or prospects and share with Manager.
•    Stay up-to-date with new products/services.
•    Create frequent reviews and reports with sales and financial data.
•    Prepare the estimate of the products selected and complete the sales transaction.