Job description

•    Implementation of cash Policy and continuous evaluation to ensure adherence to the Policy and compliance with the Authority Matrix at branches in the area assigned.
•    Daily cash collection / updating and deposition.
•    Preparing daily cash collection report and sending the same to HO.
•    Checking and updating agency collection.
•    Attending walk in customers and solving their issue and maintaining 100 % Customer satisfaction level.
•    Coordinating with HO/TCS to solve the customer query with in TAT
•    Reporting of location cash and customer service details on daily basis.
•    Cross selling the insurance and other products to walk in customers.
•    Collecting customer feedback about our service and products.
•    Also in some location Credit person is handling the LC responsibility too.
•    Branch admin related works to be done with the help of admin manager as per company policy and requirement. Required Qualifications and Experience
•    Capable of interacting with customer and collection agency.
•    MBA with 0 - 3 years of relevant experience.
•    Has worked with reputed Bank/Financial Institution in Consumer Financing.
•    Positive attitude and team player.