Job Description: 

Key Responsibilities:

•    Managing Accounts Receivable (AR) Calls: Handling calls related to healthcare billing and insurance claims, following up with insurance companies, and resolving outstanding claims.
•    Ensuring Timely Reimbursements: Communicating with insurance providers to process claims efficiently and resolve any denials or discrepancies.
•    Customer Interaction: Engaging with patients, healthcare providers, and insurers to ensure smooth processing of claims and payments.
•    Documentation & Reporting: Maintaining accurate records of claims, payments, and follow-up actions to ensure compliance with company policies.
•    Problem-Solving & Dispute Resolution: Identifying issues in the claims process and working proactively to resolve disputes and delays in payments.

Required Skills:
•    Strong verbal and written communication skills
•    Knowledge of healthcare revenue cycle management (RCM)
•    Experience in AR calling and medical billing (preferred)
•    Ability to handle insurance claim denials and appeals
•    Attention to detail and strong problem-solving abilities
•    Basic computer skills and familiarity with medical billing software